Delivery Policy
Pre Christmas Delivery Cut Off Time
Custom Made Covers & Search By Retailer Covers
Standard Lead Time : 22nd of November
Express Lead Time: 28th of November
Priority Express Lead Time: 5th of December
Ready Made Covers
Standard Delivery : 15th of December
Express Delivery: 18th of Decemb
Custom Made Covers
The lead time for custom made covers is 3 – 4 weeks.
Ready Made Covers
Most ready made covers are in stock and available for immediate delivery. No delivery delays are expected.
Delivery Throughout New Zealand
In-stock covers ordered before 10am will be dispatched the same day. Orders placed after 10am will be collected the next business day at the latest. Including weekends and holidays. Delivery times can vary from 1 – 5 business days depending on the delivery option selected at checkout.
Standard ($19) 2 – 6 Business Days
Express ($29) 1 – 4 Business DaysReady Made Covers
Shortly after your order has been collected by NZ post you will receive an email with the tracking details for delivery. Please click the link for updates.
Custom Made Cover Orders
Custom made covers will be made and finished within 7 – 12 business days after approval of drawing and then air shipped to New Zealand where a final inspection will take place prior to dispatching the order to you. The total lead-time for custom made covers is usually 3 – 4 weeks after approving the drawing of your cover/s. Please allow an additional 2 days for delivery to Non Capital cities and rural areas. Upon your custom made cover being dispatched from our warehouse you will receive a separate email from NZ post with the tracking details for delivery.
On rare occasions shipments can be delayed due to Customs and peak production times. Should your order be delayed by more than 14 days you will have the option to cancel your order and receive a refund. Please note this refund does not apply once the order has been dispatched to you within New Zealand.
Backordered Items
On the odd occasion a product is out of stock, it will appear on the product page. The out of stock item will be shipped to you the moment it becomes available. Typically backorders take no more than 3 – 4 weeks to arrive. For specific lead- times on back order cover please ask one of our team members on live chat.
Orders of both in stock & backordered items will be dispatched / delivered to you as they arrive into stock. Should your order be delayed by more than 14 days you will have the option to cancel your order and receive a refund. Please note this refund is not available once the goods have already been dispatched to you within New Zealand.